I had paid earlier in the week for a mani/pedi and a massage. While the massage was done by a wonderful woman, the room she has to use at the spa could use some improvements. The bed is not heated and seems slightly unsteady, they do not give you headed towels or boots, and the room was not as warm as it could be. She did the best she could, but if your body is not warm enough your muscles won't relax as readily as they should. However, the music selection was wonderful and the oils were top of the line. She was incredibly adept at targeting problem areas and working on them. The small complaints are just something worth considering if they plan to expand on these services.
Those incredibly small details aside, this establishment is run wonderfully, the space is beautiful, the people provide impeccable service, and they are always happy to leave you satisfied. I highly rec'd Encore Salon 215 Spa!
I had an incredibly polite and fun time speaking with my nail lady, and she did a wonderful job on my french manicure/pedicure. However, while the pedi was perfect and without chips for about 2 weeks, the mani chipped within 24 hours. This was disappointing. However, the salon did a repair job, gratis, the AM of the wedding, and it looked great for pictures and through the reception. Unfortunately, it chipped the next day. I was not doing anything unusual and went out of my way to be cautious. It might be the top coat they use, I am not sure, but I thought it was strange that my feet lasted through shoes/socks/beach sand/etc and my fingers did not.
They treat my 5 y/o like a princess when she comes in for a haircut. That says a lot about the type of people they have. Keep up the great work!
I recently got married this Fall and I paid for my entire bridal party to have their hair done at this establishment. Everyone's hair looked perfect and exceeded my expectations... while being far less expensive than Richmond prices. Everyone's hair stayed in place throughout the day and did not slip down or fall out. Amazingly, they use a hair spray that has firm hold without looking like a shell on your head so everyone looked ethereal and lovely. The girls loved their 'looks' and that made it even more impressive... A full party of happy ladies with no complaints!
Beautiful atmosphere! Kelly cut, colored and highlighted my hair. She did an outstanding job! She knew exactly what I wanted and how to achieve it :)
Lovely place.
Robin is amazing and Everett keeps the place fun
Encore Salon is a US Beauty Salon based in Lexington, Virginia. Encore Salon is located at 36 N Main St, Lexington, VA 24450, USA.
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